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BigCommerce eCommerce Builder Review

In a nutshell: BigCommerce hosts a comprehensive eCommerce platform allowing store owners to customize their site, manage payments and shipments, and sell products on Amazon, eBay, and Facebook. New customers can try out BigCommerce risk-free without providing payment details with the 30-day free trial.

BigCommerce eCommerce Builder Review

Overview

As one of the leading platforms for growing online businesses, BigCommerce is a paid-for, hosted eCommerce solution. The Saas (Software as a Service) means you don’t actually purchase the software but instead pay a monthly subscription fee. You can try out BigCommerce with a free trial to explore its features before signing up.

Starting at just $29.95 per month, the platform allows users to sell on marketplaces (like eBay or Amazon) as well as social media channels. Upgrading to the Plus, Pro, or Enterprise packages is worth the investment, with a range of tools to increase traffic to your online store and ultimately boost sales.

BigCommerce offers a complete platform to design and set up your eCommerce site with over 100 templates to choose from. You can sell physical items as well as digital goods. BigCommerce gives you the tools to accept payments, ship orders, analyze your business, and drive traffic to your site.

Ready to launch your online store? Keep reading to find out if BigCommerce stands out as the right choice for your business.

Features

All BigCommerce plans come with a responsive website, single-page checkout, shipping label discounts, real-time shipping quotes, professional reporting tools, a blog, product ratings, and reviews, and dedicated SSL. By signing up for BigCommerce, you gain access to over 100 professional and modern eCommerce themes.

You can get your site off the ground for just $29.95 per month. Upgrading to the higher tier plans gives you a wealth of tools that help you sell online and grow your customer base and monthly sales.

The most popular Plus Plan, for example, costs $79.95 per month and supports up to $180,000 in annual sales and charges lower transaction fees (2.5% + $0.30¢ per transaction). The Pro Plan also comes with features like Google customer reviews, product filtering, and custom SSL.

Page Builder Visual Editor

If you don’t have experience with web design, BigCommerce has easy-to-use tools to launch your online store. Start with one of the pre designed templates. Then use the drag and drop editor to customize your website as needed - no coding necessary. You can also adapt the design for mobile screens, so your website looks good on any screen size.

Conversion Features

Ultimately, when running an online store, you want to drive traffic and increase sales on your site. BigCommerce comes with a host of tools to help increase conversions (and boost sales). Offer your customers discounts and promotions. Your customers can conveniently pay using a range of digital wallets, including Amazon Pay, PayPal One Touch, and Apple Pay. In addition, SEO tools help drive traffic to your site and increase visibility on search engines.

B2B

BigCommerce B2B comes with a range of features to improve sales and productivity. You can easily segment customer groups by pricing, product access, and promotions. APIs automatically sync from third party systems, such as ERPs. You can also manage quotes using tools like Quote Ninja and BundleB22, provide custom pricing, offer bulk pricing, and more.

International Features

In a global economy, businesses need the right tools to serve customers around the world. BigCommerce offers just that, with features like multi-currency payment, cross-border fulfillment, and multi-language support. BigCommerce has offices in the UK, US, and Australia, so they can help with your international sales questions 24/7.

Other standout BigCommerce features:

WordPress Integration
Fast site speed
Social integrations, including Facebook, Pinterest, and Instagram
Marketplace integrations, including eBay, Amazon, and Google Shopping
Brick-and-mortar integrations automatically update with native POS systems

Payment Options

BigCommerce gives you the tools to accept leading payment solutions. Payment options include all major credit cards, PayPal, Apple Pay, coupons, discounts, and gift cards in a single deck. Each plan has different payment processing fees for special credit cards. You can choose from PayPal powered by Braintree, Square, Stripe, WorldPay, First Data, Cybersource, Authorize.net, and many more.

The Standard Plan charges 2.9% + $0.30 per transaction. The more expensive plans offer lower rates. You pay less by upgrading. The Plus Plan charges 2.5% + $0.30 per transaction. Meanwhile, the Pro Plan charges 2.2% +$0.30 per month. Finally, the Enterprise Plan charges 2.2% + $0.30 or lower per transaction.

Plans and Pricing

BigCommerce offers four different pricing options to suit the needs of different types of businesses. The Standard and Plus Plans provide affordable eCommerce solutions for new and emerging businesses. The Standard Plan costs $29.95 per month and includes a full-featured online store. The Plus Plan costs $79.95 and, in addition to the online store, provides optimized conversion and customer group management.

Fast-growing businesses and established brands can choose from the Pro and Enterprise Plans. The Pro Plan starts at $299.95 and includes high-volume security and analytics as well as other advanced features such as product filtering and Google customer reviews. Established businesses can purchase the Enterprise Plan which tailors to your business needs. Customers can try out BigCommerce with a 30-day free trial.

	Enterprise	Standard	Plus	Pro
Price	Pricing tailored to your business	$29.95 per month	$79.95 per month	$299.95 per month
Blog	✔	✔	✔	✔
Custom SSL	✔			✔
Mobile store	✔	✔	✔	✔
No transaction fees	✔	✔	✔	✔
Security	✔	✔	✔	✔
Shipping	✔	✔	✔	✔
Social media store	✔	✔	✔	✔
Staff accounts	✔	✔	✔	✔
Bandwidth	Unlimited	Unlimited	Unlimited	Unlimited

Customer Support

Founded in 2009, BigCommerce is a leading eCommerce platform with over 600 employees and offices in the US, UK, and Australia. Customers can contact support available 24/7 by live chat, phone, or email. BigCommerce also hosts active social media pages on Facebook, Twitter, LinkedIn, YouTube, Pinterest, and Google+, where you can access more guidance and information.

Word on the Street

So what do customers have to say in BigCommerce reviews about their experiences?

Customers like that they can try out BigCommerce with a free trial to explore features before signing up. They also see BigCommerce as a great value for money, with a low monthly subscription starting at $29.95 per month.

Other customer testimonials mention:

“In two years, we've seen a 150% increase in online sales. We had a big vision, and BigCommerce has not only supported us, they've grown with us.”

“Using BigCommerce, we're able to integrate our email service, Mailchimp, so we can easily export customer data. Because of that, email marketing — specifically our newsletter — has been our most effective way to drive traffic to the site.”

On the down side, some customers have reported suspicious charges through their subscription. They may have accidentally signed up for additional features without realizing. Just make sure to check your account to avoid any surprise charges and add-on fees.

Bottom Line

BigCommerce eCommerce platform gives customers the tools to design, build, and manage their online store with flexible pricing plans.

Pros

99.99% uptime
100+ responsive templates
Excellent SEO tools
No tech skills required

Cons

Additional add-on fees
Shopping cart sold separately

Our Top 3 Picks

Shopify

Oracle Netsuite

BigCommerce

Ease of Use

Intuitive user interface, extensive drag-and-drop functionality, comprehensive onboarding processes

Design and Customization

7.0

Basic selection of templates with customization options

Checkout process

9.0

Optimized checkout process designed to maximize conversions and reduce cart abandonment

Customer service

9.0

Good support with multiple channels for customer service, including email and phone support during business hours

Pricing

Transparent and competitive pricing with multiple plans

Most Commonly Asked Questions about eCommerce Website Builders

What is Drop Shipping?

Drop shipping refers to a type of eCommerce store where the retailer does not directly keep any goods in stock, and instead relies on third-party suppliers to ship the product directly to the buyer. Dropshipping sites often work directly with large wholesalers such as eBay, Amazon, Ali Express, and more, and integrate their products seamlessly into the dropshipping site's platform. Once a buyer purchases a product from your dropshipping store, it will be automatically delivered to them from the wholesaler.

What Should I Look for if I'm Starting a Drop Shipping Store?

When looking for an eCommerce platform to use for your dropshipping site, it's important to compare several factors including:

Third-Party Integration: Choose a website builder that allows integration with some of the best third-party apps that will be needed, such as for accepting different payment methods.
Ease of Use: It should have a user-friendly interface, making it effortless for you to build the drop shipping website.
Diverse Templates: It will also be good if there is a diverse selection of templates so that you can design your drop shipping website the way you want it to look.
Customer Support: There should be 24/7 customer support available, making it easy to receive the helping hand that you need when there is any problem.
Transaction Fees: Ideally, you should pick one that does not charge any transaction fee, which means that you will be earning more.
Online Reviews: It will also be good to check what other people are saying. Their real-life experiences will make it easier to weigh the options and make the right choice.

You should also consider the size of your store and whether you plan on hiring staff. If you do have several people working on your dropshipping store, make sure to check how many users come with the plan. You should also consider how many products you want to sell and whether that platform and specific plan can accommodate those needs. You can easily compare the prices and features of each eCommerce site with our comparison tool.

How can I grow my drop shipping business?

Whether you are opening a new drop shipping store or seeking to change your dropshipping platform, many sites offer marketing features that can help grow your business. Features like Google ad credits, email marketing, or search engine optimization can help get the word out about your business to a wider audience. Meanwhile, analytic tools give you insights to know your customer base and reach them more effectively. You can also improve site usability with professionally designed templates, better customer support, or features like abandoned shopping cart alerts. In addition, the possibility of selling on social media or via mobile can increase sales. Make sure to review the features in our reviews to see which tools can help to grow your business.

What kind of payment options can I use on my drop shipping store?

All eCommerce drop shipping website builders will offer options for your customers to purchase products at your store. You want to check a couple of things before signing up. A good eCommerce site will accept major payment methods in your preferred currency. You should also check if the platform and plan include any transaction fees when customers purchase using credit cards. You should also consider if the site provides security to protect against fraud and to secure financial information during transactions.

How do I Get Started With Drop Shipping?

Thinking of starting your own dropshipping business? Below are some of the most important things that you should keep in mind:

Find a niche, preferably one that you are passionate about and that has good market potential.
Conduct research on your competitors. This will provide inspiration on what can be done right to succeed in your drop shipping business.
Choose your suppliers wisely. Consider as many options as possible and negotiate for terms that will be favorable on both ends.
Build your website using one of the builders that have been mentioned above. Choose a domain name, making sure that it is unique, easy to remember, and relevant.
Get a logo and pay attention to all your branding needs. This will help in creating an identity and generating awareness.
In line with what has been mentioned above, you will need to invest in your marketing strategies. The use of social media is one of the most promising.
Make sure that your website is search engine optimized, which will be critical in improving your online visibility.

So, What's the Final Verdict?

Indeed, the best dropshipping site builders mentioned above can play a crucial role in propelling the growth of your online business. With a wide variety of options on the market, consider different factors, such as ease of use, customer support, and reviews, among other things.

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